Frequently Asked Questions

Everything you need to know about BytePad.

Getting Started

How do I get BytePad?

Download BytePad directly from the Mac App Store. Just search for "BytePad" or follow the link on our website. Installation is instant and automatic.

What system requirements does BytePad need?

BytePad requires macOS 13.0 (Ventura) or later. It runs natively with zero external dependencies.

Do I need to create an account?

No. Your purchase is tied to your Apple ID. Just download from the App Store, and you're ready to go.

Purchasing & Pricing

Is this a subscription?

No. BytePad is a one-time purchase on the App Store. Pay once, own it forever. There are no recurring charges or in-app purchases.

How many devices can I use?

BytePad works on any Mac signed into your Apple ID, just like any other App Store purchase. There's no device limit to manage.

What happens if I get a new Mac?

Sign into the App Store with your Apple ID on your new Mac and re-download BytePad for free. Your purchase travels with your Apple ID.

Can I get a refund?

Refunds for App Store purchases are handled by Apple. You can request a refund through Apple's Report a Problem page within a reasonable time after purchase.

Updates

How do updates work?

Updates are delivered automatically through the Mac App Store, just like any other app. You'll always have the latest version as long as automatic updates are enabled in your system settings.

Are updates free?

Yes. All updates to BytePad are included with your purchase at no extra cost.

Features

What programming languages are supported?

BytePad includes syntax highlighting for 18+ languages including Swift, Python, JavaScript, TypeScript, Rust, Go, C, C++, C#, Java, Ruby, PHP, HTML, CSS, JSON, XML, SQL, Markdown, YAML, TOML, and shell scripts.

Can I preview Markdown files?

Yes. BytePad renders Markdown in real time with a side-by-side live preview. It supports standard Markdown syntax including headings, lists, code blocks, tables, images, and links.

What about CSV files?

BytePad opens CSV files in a dedicated table editor where you can view, sort, and edit data in a spreadsheet-like grid. You can also switch back to raw text editing at any time.

Does it have a built-in terminal?

The integrated terminal is available in BytePad Pro (direct download). The App Store edition does not include the terminal. If you need a built-in terminal, consider BytePad Pro instead.

Are there different themes?

BytePad ships with 6 carefully crafted color themes and supports light mode, dark mode, and system-matching. The theme applies to the entire app including the editor and all UI elements.

Support

How do I get help?

Use the contact form. We typically respond within 24 hours.

Still have questions?

We're happy to help. Reach out and we'll get back to you quickly.

Contact Us
Getting Started

How does the free trial work?

Download BytePad Pro and use every feature free for 14 days. No credit card, no account required. When the trial ends, enter a license key to keep using the app.

What system requirements does BytePad need?

BytePad Pro requires macOS 13.0 (Ventura) or later. It runs natively with zero external dependencies.

How do I activate my license?

After purchasing, you'll receive a license key by email. Open BytePad Pro, go to the BytePad menu and choose "Manage License...", then paste your key and click Activate. That's it.

Licensing & Pricing

Is this a subscription?

No. BytePad Pro is a one-time purchase of $9.99. You own your license forever and can use the app indefinitely. There are no recurring charges.

How many devices can I use?

Each license can be activated on up to 2 Macs at the same time. You can deactivate a device and move the license to a new one anytime from your account portal.

What happens if I get a new Mac?

Log into your account at bytepad.app, remove the old device from your license, then activate on your new Mac. You can also deactivate from within the app on your old machine before switching.

Updates & Upgrades

How do updates work?

Your purchase includes 1 year of free updates. During that year, every new version of BytePad Pro is yours automatically. You can check for updates from the BytePad menu inside the app.

What happens after my update year expires?

Nothing changes with your current app. You can keep using the version you have forever — it won't stop working, lock features, or nag you.

If a newer version comes out after your update period and you want it, you can extend your updates for $7 for another full year. This is entirely optional.

How do I extend my updates?

You can extend directly from your account dashboard at bytepad.app. If your updates have expired, you'll see an "Extend Updates" button on your license card. You can also extend from inside the app when checking for updates. The extension costs $7 and gives you another year of access to all new releases.

Do I lose my license if I don't extend?

Absolutely not. Your license is permanent. The update extension only affects whether you can download versions released after your update period. The version you already have is yours to keep and use forever.

Features

What programming languages are supported?

BytePad Pro includes syntax highlighting for 18+ languages including Swift, Python, JavaScript, TypeScript, Rust, Go, C, C++, C#, Java, Ruby, PHP, HTML, CSS, JSON, XML, SQL, Markdown, YAML, TOML, and shell scripts.

Does it have a built-in terminal?

Yes. BytePad Pro includes a fully integrated terminal panel. You can run commands, scripts, and tools without leaving the editor. It supports ANSI colors and works with your default shell.

Can I preview Markdown files?

Yes. BytePad Pro renders Markdown in real time with a side-by-side live preview. It supports standard Markdown syntax including headings, lists, code blocks, tables, images, and links.

What about CSV files?

BytePad Pro opens CSV files in a dedicated table editor where you can view, sort, and edit data in a spreadsheet-like grid. You can also switch back to raw text editing at any time.

Are there different themes?

BytePad Pro ships with 6 carefully crafted color themes and supports light mode, dark mode, and system-matching. The theme applies to the entire app including the editor, terminal, and all UI elements.

Support

How do I get help?

Use the contact form. We typically respond within 24 hours.

I lost my license key. How do I recover it?

Log into your account at bytepad.app — all your license keys are listed on your dashboard. If you can't access your account, email us with the email address you used to purchase.

Still have questions?

We're happy to help. Reach out and we'll get back to you quickly.

Contact Us